EHP Activity Devices 

The Healthy Choice Portal accepts the activity devices listed below.

Health Plan members are responsible for confirming that steps or activity minutes are uploading to their Healthy Choice portal accounts at least once per week to avoid or identify technical issues.  Members who have not previously participated can order a device at no cost by clicking on "Device Store" when logged onto the Healthy Choice portal. For a replacement device (any of the devices listed below) you will be responsible for the purchase cost.

Apple Watch Now an Approved Device for EHP Healthy Choice Portal:  click here for more information

 

Activity Devices Accepted on the Healthy Choice Portal

  • Apple Watch or iphone (Free app - click for instructions
  • Fitbit Mobile Tracking (Free app - click for instructions)
  • Fitbit Zip
  • Fitbit One
  • Fitbit Flex (and Flex 2)
  • Fitbit Charge (2 and HR)
  • Fitbit Surge
  • Fitbit Alta (and Alta HR)
  • Fitbit Blaze
  • Fibit Ionic
  • Garmin Approach (s20 and x40)
  • Garmin Vivoki*
  • Garmin Vivofit (2* and 3*)
  • Garmin Vivosmart (HR, HR+ and 3)
  • Garmin Vivosport
  • Garmin Vivoactive (HR and 3)
  • Garmin Vivomove (HR and all styles)
  • Garmin Forerunner Series (25, 35, 225, 230, 235, 630, 735XT, 920XT)
  • Garmin Fenix (3, 5, 5x and 5s)
  • Note: Garmin Edge cycling computers are not compatible with the Healthy Choice portal


For a list of Garmin hub sync points at Akron General locations click here


For a list of Garmin hub sync points at Cleveland Clinic locations click here:
  

Garmin Customer Service

Getting Started with your Vivoki device click here

1-800-800-1020

Monday–Thursday: 9AM - 7PM (EST)

Friday: 9AM - 6 PM (EST)
http://www.garmin.com/us/support/contact

 

Fitbit Customer Service:

(844) 534-8248
Help.Fitbit.com/cwsupport

cwsupport@fitbit.com