Contact Us
Local Number
Local number: 216.986.1050
Toll Free Number
888.246.6648
Monday-Friday: 8:00 a.m. to 4:30 p.m. EST
Accessibility and Language Access Services
The Employee Health Plan is committed to delivering unobstructed access to health plan information. The Cleveland Clinic, Aetna and UMR all offer a number of accommodations to members with disabilities.
Please utilize the links below to learn more about accessibility services available through your plan and the Cleveland Clinic.
Aetna
Aetna Interpreter Services and Non-Discrimination Notice
Aetna Concierge Customer Service Unit
833.414.2331
Cleveland Clinic
Cleveland Clinic Language Access Services